When will my premium subscription begin, and how long will it run for?

If you pay online by card or PayPal then your subscription will begin straight away, and it will run for a full year from your time of payment.

If you choose to pay by cheque then we will get your account set up within 24 hours of receiving your cheque in the post.

If you pay by bank transfer it may take up to 5 working days from when we receive notification that the transfer has been made to make your subscription active.

If you are a school or organisation based in the UK and you have ordered a group subscription, we will aim to get your accounts active within 48 hours of receiving your order form.

If you have placed an order with us for a premium subscription and you are not yet able to access it, please do get in touch and we will check the status of your order for you.

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