My staff can't log in!

The teachers haven't received their log on details.

Don't panic!

Firstly, have you checked your Spam or Junk folders? Sometimes our emails can end up in here so this is the first port of call if you aren't seeing our emails.

If you are an existing user (you had a subscription before the school signed up), you will be able to log in with your existing username and password. Your account will now be updated with the school account.

A list of the teachers and their passwords will also have been sent to the main contact on the account.

If you are still having trouble, please do get in touch and we'd be happy to help!

A staff member has forgotten their password.

No problem. Check out our password trouble shooting here.

Still having trouble? Get in touch!



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